Terms of service

Welcome to https://maison-berger.com.sg (“Site”). By using our Site, you agree to comply with and be bound by these Terms of Service. Please read them carefully before browsing or making any purchase.

 

1. General

 

  • This Site is operated by Maison Berger Singapore.

 

  • By accessing or purchasing from our Site, you agree to these Terms of Service.

 

  • We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. Your continued use of the Site constitutes acceptance of such changes.

 

2. Eligibility

 

  • You must be at least 18 years old, or accessing the Site under the supervision of a parent or legal guardian, to make a purchase.

 

3. Products & Orders

 

  • We strive to display our products accurately, including descriptions, images, and pricing. However, we do not guarantee that all details will be free of errors or complete.

 

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

 

  • Products are intended for personal use and must be used in accordance with provided safety instructions.

 

4. Pricing & Payment

 

  • All prices listed on the Site are in Singapore Dollars (SGD) unless otherwise stated.

 

  • We reserve the right to change prices at any time without notice.

 

  • Payment must be made in full at checkout through the payment methods provided.

 

5. Shipping & Delivery

 

  • All orders are processed and shipped as per our Shipping Policy, which can be found [here].

 

  • Customers are responsible for providing a full and accurate shipping address. We are not liable for delays, lost parcels, or failed deliveries caused by incorrect addresses or failure to respond to local postal notifications.

 

6. Returns, Refunds & Defects

 

  • Due to the nature of our products, including fragrance oils and glassware, all sales are final unless otherwise stated in our Return & Refund Policy.

 

  • Defective or damaged orders must be reported to us within 5 days of receipt of the item. You must provide:

    1. Photographs of the damaged or defective product showing the affected areas;

    2. Photographs of the external packaging.

 

  • Claims submitted after the 5-day period may be deemed invalid and will not be processed.

 

  • Please review our Return & Refund Policy [here] before making a purchase.

 

7. Product Safety & Usage

 

  • Lampe Berger products contain fragrance oils and require safe handling according to provided instructions.

 

  • Users should read product manuals and safety guidelines before use.

 

  • We are not liable for misuse or damage resulting from failure to follow instructions.

 

8. Intellectual Property

 

  • All content on this Site, including text, graphics, images, product designs, logos, and trademarks, are the property of Maison Berger Singapore or its licensors. You may not copy, reproduce, or distribute any content without prior written permission.

 

9. Limitation of Liability

 

  • To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this Site or products purchased from it.

 

  • We make no guarantees that the Site will be uninterrupted, timely, secure, or error-free.

 

10. Governing Law

 

  • These Terms of Service shall be governed by and construed under the laws of Singapore.

 

  • Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Singapore.

 

11. Privacy

 

  • By using this Site, you consent to the processing of your personal data in accordance with our Privacy Policy [link to Privacy Policy].

 

12. Contact Us

 

For any questions regarding these Terms of Service, please contact us at:
📧 online@lampebergersg.com
📞 +65 6748 3133